When to Send Invoices and Payment Reminders
Last updated: 18 March 2026
Issue invoices soon after delivery or milestone completion. Delayed billing often correlates with slower payment because approval and context fade.
Invoice timing
For short engagements, send the invoice on completion or within one business day. For larger engagements, follow the schedule in your contract: deposit before start, then progress invoices on agreed dates or milestones. See deposits and progress invoices for staged work.
Reminder cadence
- One to three days before due date: reminder for high-value or slow-paying accounts.
- On due date: if unpaid, send a short notice with invoice number, amount, due date, and payment instructions.
- After due date: escalate on a fixed schedule (for example weekly) with consistent, factual wording.
BillBench™
BillBench™ produces PDF invoices quickly so you can send the document while details are still current. See also invoice follow-up practices.
Next step
Open BillBench™ to create and download invoice PDFs.
