Best Practices for Following Up on Invoices

Chasing unpaid invoices isn’t fun, but it can be necessary to maintain a healthy cash flow. A professional, respectful approach can help you get paid without damaging client relationships.

Plan Your Follow-Ups

• Send a friendly reminder a few days before the due date.
• Follow up promptly if the invoice becomes overdue.
• Maintain a polite and professional tone at all times.

Be Clear and Firm

When following up, include invoice details, the amount owed, and clear payment instructions. Avoid emotional language by staying factual and straightforward.

Leverage BillBench

With BillBench, your invoices are clear and professional from the start, reducing the need for multiple follow-ups. When needed, having everything documented makes your reminders easier and more effective.

Get Paid Without the Stress

Use BillBench to generate clear, easy-to-understand invoices, quotes and receipts, and maintain great client relationships. Try BillBench now.