Privacy Policy
Effective Date: June 1, 2025
Last Updated: January 2025
Version: 1.2
1. Your Privacy Matters
We care about your privacy. We only collect the bare minimum needed to run BillBench™ and support your account.
2. What We Collect
When you create an account or use the site, we may collect your name, email, and company name. We also collect basic usage data to support features like invoicing and quoting. We do not store your payment information - that’s securely handled by Stripe.
3. Third-Party Services
We use Clerk and Stripe, both trusted, industry-leading platforms, to securely manage user accounts and payments.
- Clerk handles login, signup, and passwords. Clerk's privacy policy can be found here.
- Stripe processes all payments securely. Stripe's privacy policy can be found here.
4. How We Use Your Data
- To provide access to BillBench™
- To send transactional emails (like invoices or password resets)
- To respond to support requests
- To improve the service (e.g. performance, features)
5. What We Don't Do
- We don't sell your data
- We don't store your generated invoice or quote PDFs
- We don't track you across the internet
- We don't send marketing emails without consent
- We don't serve ads
6. Data Storage
We don't store your invoice PDFs - they're generated temporarily and disappear once you download them.
When you're logged in, we securely store your entered data in AWS's secure cloud database service. This includes your saved customers, form data (invoice/quote/receipt fields, line items, tax and currency settings), business details (logo, signature, photos, sender information), and your document type and template preferences. This allows you to access your data across devices and sessions. All your data is encrypted and only accessible to your account.
Your user data (name, email, etc.) is securely stored by Clerk. Your billing data is handled by Stripe using modern, encrypted infrastructure.
7. Access & Deletion
You can manage your account or delete it anytime via your profile page. If you need help or want to manually request deletion, email contact@billbench.com.
8. Form Autofill and Local Storage
To help you avoid losing work while editing, we use your browser's localStorage to temporarily save input in forms (like name, address, or invoice details). This provides a fast, local cache for immediate access while you're actively working.
When you're logged in, all your entered data (customers, form fields, business details, preferences) is automatically synced to our secure AWS DynamoDB database, allowing you to access it across devices. Data is synced when you finish editing a field (not on every keystroke) to minimize costs and ensure your work is saved.
For your security and privacy, all localStorage data is automatically cleared when you exit or close the site. This prevents data leakage on shared devices. All your saved data stored in AWS DynamoDB will remain accessible when you log in again.
9. Beam Analytics
We use a privacy-first analytics tool called Beam to understand how people use the site. Beam does not use cookies, does not collect personal information, and does not track you across the web.
Data is anonymized and used solely to improve BillBench™. Learn more at beamanalytics.io.
10. Changes to This Policy
We may update this policy if needed - for example, when we add new features or services. The latest version will always be available on this page. For significant updates, we may notify you on the site.
11. Contact
Have questions? Reach us any time at contact@billbench.com.